FAQs – Aquabocci Ltd
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FAQs

 

Why shop at Aquabocci?

At Aquabocci, it’s no secret that we develop designer drainage systems . And if you’ve shopped on our site before, you’ll know most of our products are in stock enabling us to provide you fast delivery times.  We believe actions speak louder than words, so try to show how much we care by the way we do things.

Like it being safe and secure to buy from us. Or the fact that you can do so knowing that if you have a query, you’ll only have to pick up the phone to have it dealt with quickly and without fuss.
What’s more, we like to offer some extras on the site for you to get your teeth into. And if you enjoy your experience with us, we’ll even come to you too. Just subscribe to our newsletter and you’ll be the first to know about our new products and projects  sent straight to your inbox.

Can I use the drain around salt and chlorine?

All aquabocci drainage systems are Anodized to 25 micron ( marine grade ) they are guaranteed not to rust or tea stain  around salt water or chlorine environments.

 

How do I order Aquabocci custom colours?

For all pricing and production times for aquabocci custom colours please contact your local office via phone or email with the word "aquabocci custom" in the subject line.

Are Aquabocci products always in stock?

At Aquabocci, it’s no secret that we develop designer drainage systems. And if you’ve shopped on our site before, you’ll know most of our products are in stock enabling us to provide you fast delivery times. We believe actions speak louder than words, so try to show how much we care by keeping all products in stock ready for delivery to you.

How do I install Aquabocci products?

Please look at the installation section at the bottom of the product page that you are interested in.

You can also see the video page which contains the installation guide.

How does the Aquabocci Fitting Component System work ?

The fitting components allow for the straight sections and corner sections to be joined together using the connectors to create any type of custom shape. They also include the PVC spigot pipe that is glued to the underside of the PVC channel in the exact location of your groundwork pipes allowing for an easy and accurate installation.

A water tight seal is created between the PVC and the EPDM using stainless steel screws provided in each package.
You can also see the video page which contains the installation guide.

My payment has declined?

Don't worry. This can happen for a number of reasons. If you have ample funds in your account, it's most likely you entered one of the card digits incorrectly. You can also try checking the details in your account to ensure that the billing address is the same one to which the card is registered.

If the problem persists, try entering the details of another card.

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